St. Petersburg Foundation for SME Development

Duration: 10 days
Language: Russian and English

Who should attend

The seminar is designed for managers and ICT directors of SME’s, with an average knowledge of modern ICT.

Objectives

To introduce the basic of modern ICT to seminar participants, as well as concrete examples of their usage.

Seminar topics

• Introduction
• Is it necessary to introduce ICT
• Self assessment tool: ICT assessment and planning
• ICT effectiveness
• Supply chain management (SCM)
• MRP, MRP 2 and ERP
• Electronic document flow
• CRM and e-CRM
• E-commerce and e-business
• E-travel
• Features of IS in different industries and ICT infrastructure
• Project management
• Development of terms of reference and selection procedure
• Sources of SME financing
• Other modules as well as case studies and practical assignments

During the seminar: slide presentation, practical assignments, discussions, small group activities and more!